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Frequently Asked Questions

How much does holiday light installation cost?
Pricing can vary depending on the linear footage/total area, bushes, trees and the number of strands that are installed. Prices start at $199 and include complete installation, light and material (extension cords, timerspower strips, etc.), as well as removal in January.

How much does an on-site estimate cost?
Estimates are free.



Are there electrical requirements?
Yes, a large number of strands require a dedicated circuit. Rockwall Lights will not be held responsible for inadequate, faulty, or overloaded electrical sources at the place of service. You may be required to provide electrical connection from inside the house or hire an electrician to ensure minimal electrical requirements.

How much advance notice do I need to schedule an installation?
Due to the high demand for Christmas lighting, we recommend estimate appointments be made as soon as possible to ensure availability and scheduling .

When can my holiday decorations be installed?
Holiday decorating begins as early as October and continues until the third week in December. Removals begin on January 2 thru January 15.

What is the maximum height the lights can be installed?
For homes, the maximum height is 40 feet. For commercial jobs, the maximum will vary, please contact us to learn more.

Do my lights stay on all day?
The option of an outdoor timer is available - the use of an outdoor timer is recommended and can significantly cut down on energy costs.

What if a strand goes out?
If a strand goes out within 48 hours of installation, the lighting contractor will replace the strand free of charge, no questions asked.

NOTE: If it is raining/snowing, or precipitation is in the forecast, turn off and unplug all your lights. Leaving lights on during precipitation will cause the lights to short circuit and go out.

Who provides the lights and decorations?
Rockwall lights will be responsible for providing all lights, decorations and equipment which will all be included in the quote. (ask us about storage bins for year-round storage).

What if I have my own lights?
Most incandescent (nonLED) Christmas lights last a maximum of 2 to 3 years. We can do an inspection to see if they will be able to be installed and last another season.

If you own LED lights, these can last 5-10 years and lighting specialists can typically work with you on providing the necessary labor to ensure a smooth installation.


Can Rockwall Lights do commercial holiday lighting (shopping plazas, apartments, malls, etc.)?
Yes! Rockwall Lights can has the skills and equipment and insurance necessary to do large installations.

Will Rockwall Lights install lights outside of Rockwall?
At this time,Rockwall Lights offer services within a 30 mile radius of Rockwall including the following cities shown below.


Rockwall, Sachse, Wylie, Rowlett, Allen, Lavon, Fate, Royce City, Murphy, Heath, Plano

 

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